Data Protection

Bf 999 Privacy Policy — Your Information Is Completely Safe With Us

Bf 999 believes your personal data belongs to you alone. Under no circumstances do we use or share your information without authorisation.

Last Updated: 1 January 2026 SSL Secured Written in Bengali
Information Never Sold
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Table of Contents

Terms & Conditions → Responsible Gaming →
01

Introduction & Scope

Bf 999 (referred to herein as "we", "us", or "the platform") operates the website bf999.im and its mobile application. This Privacy Policy explains how bf 999 collects, stores, uses, and protects your personal information.

By using the bf 999 website or app, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.

Who This Policy Applies To

This privacy policy applies to all registered members, visitors, and anyone who interacts with bf 999's services in any capacity.

Bf 999 treats the protection of personal data as its highest priority. We commit that your information will never be sold to third parties or used for any unauthorised purpose.

02

What Information We Collect

Bf 999 collects only the information that is genuinely necessary to provide our services, ensure security, and fulfil legal obligations. No unnecessary data is collected.

Type of Information Example Purpose of Collection
Identity Information Full name, date of birth, NID number KYC Verification
Contact Information Mobile number, email address Account Communications
Financial Information BKash/Nagad number, transaction history Payment Processing
Device Information IP Address, Browser, OS Security
Gaming Information Betting history, favorite games Service Improvement
Location Data Country & city (approximate) Legal Compliance

Bf 999 never collects sensitive information beyond what is listed above — such as religious beliefs, political opinions, or medical history.

03

How We Use Your Information

Bf 999 uses your data only for specific, fair, and transparent purposes. It is our responsibility to be fully upfront about how your information is used.

  • Account Management: To create, verify, and secure your account.
  • Payment Processing: To process deposits and withdrawals securely.
  • Support Services: To resolve your issues quickly and effectively.
  • Security Assurance: To prevent fraud, money laundering, and account hacking.
  • Personalized Experience: To suggest games and offers tailored to your preferences.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Service Improvement: To improve platform performance and enhance the user experience.
What We Don't Do

Bf 999 does not sell, rent, or share your personal information with third-party advertisers in any unauthorized manner. This is our core commitment.

04

Data Storage & Retention

Bf 999 retains your data only for as long as necessary to deliver our services and meet legal obligations — nothing more.

Type of Information Retention Period
Account InformationDuration of active account + 5 years
Transaction RecordsMinimum 5 years (as required by law)
KYC Documents3 years after account closure
Login Logs90 Days
Support Conversations2 Years
Cookie Data30 days to 1 year (depending on type)

Once the retention period expires, your data is deleted securely and irreversibly. You may also request early deletion at any time (see the "Your Rights" section below).

05

Sharing Data With Third Parties

Bf 999 will never sell your information. However, in the following limited circumstances, sharing certain data may be necessary:

  • Payment Providers: bKash, Nagad, Rocket — only the information necessary to complete transactions.
  • Game Providers: Pragmatic Play, Evolution, and others — limited to game session data only.
  • Legal Authorities: In response to a valid court order or regulatory directive, limited strictly to the information specified.
  • Security Institution: Where required for fraud investigations.

Our firm commitment: Beyond the circumstances listed above, bf 999 will never share your information with any third party. Our partners are bound by strict confidentiality agreements and may only use your data for the specific purposes defined.

06

Cookie Policy

Bf 999 uses cookies to enhance your browsing experience. Cookies are small text files stored on your browser or device.

Cookie Controls

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to function incorrectly.

07

Your Rights Regarding Your Data

Bf 999 believes you should have full control over your own data. That's why we guarantee the following rights:

Right to Access

You have the right to know what personal information we hold about you and to access it.

Right to Rectification

You have the right to request corrections to any inaccurate or outdated information.

Right to Erasure

Under certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You may request that your data no longer be used for specific purposes.

Right to Data Portability

You have the right to receive your data in a structured format.

Right to Object

You may object to your data being used for specific purposes.

To exercise these rights Help Center Reach us via live chat or email us at support@bf999.im. We typically respond within 30 days.

08

Security Measures

Bf 999 employs industry-leading security technology to protect your data. Our security infrastructure is continuously reviewed and improved.

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted with 256-bit SSL.
  • PCI-DSS Compliance: All financial information is stored in compliance with the highest security standards of the payment card industry.
  • Two-Factor Authentication (2FA): OTP verification for account login and significant account changes.
  • Firewall Protection: Advanced firewall and DDoS protection are active.
  • Regular Security Audits: Regular testing conducted by independent third-party security experts.
  • Data Backup: Your data is backed up across multiple secure servers.
What to Do in the Event of a Data Breach

In the rare event of a security breach that puts your data at risk, bf 999 will notify you within 72 hours in accordance with applicable legal requirements.

09

Child Protection Policy

Bf 999 strictly prohibits anyone under the age of 18 from accessing any of its services. We never knowingly collect or process personal information from minors.

If we receive evidence that a minor has registered on bf 999, we will immediately close that account and delete all associated data.

A Note for Parents & Guardians

If you suspect that a minor in your household is using bf 999, please notify our support team immediately. We will take swift action.

10

Privacy Policy Updates

Bf 999 may update this Privacy Policy from time to time. After each change, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, you will be notified in advance via SMS to your registered mobile number or by email. Continued use of bf 999 after any such changes constitutes acceptance of the updated Privacy Policy.

We recommend revisiting this page from time to time to stay up to date with our latest policy.

11

Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to us through the following:

  • Email: privacy@bf999.im
  • Support Email: support@bf999.im
  • Live Chat: Click the chat button from any page on the site (24/7)
  • Help Center: Our Help Center Visit Page
Response Time

We typically respond to privacy-related requests within 3 business days. Complex requests may take up to 30 days, but we will keep you informed of progress throughout.

Our Security Commitment

Why bf 999 Is Trustworthy When It Comes to Data Protection

Every member's data is of the utmost importance to us.

01
256-bit SSL Encryption

Bf 999 protects your data with bank-grade security technology, making it virtually impossible for hackers to breach.

02
Your Data Is Never Sold

Bf 999 will never sell or rent your personal information to third-party advertisers or data brokers. This is an absolute and non-negotiable policy.

03
You're Fully in Control

You have full rights to access, correct, delete, or port your data. Contact our support team at any time and we'll act promptly.

04
Minimal Data Collection

Bf 999 collects only the information genuinely necessary to provide our services. We never ask for data we don't need.

05
Regular Security Audits

Independent third-party security experts conduct regular audits of bf 999's systems. Any vulnerabilities identified are addressed immediately.

06
Privacy Support

For any questions about data protection, bf 999's dedicated privacy team is available 24/7 to assist you.

FAQ

Privacy FAQs

Questions You May Have

Yes, but solely for payment processing and to facilitate future transactions. This information is stored in encrypted form in compliance with PCI-DSS standards and is accessible only to bf 999's payment department.

All data, except that required by legal obligations (such as financial transaction records), is deleted in stages. Financial data must be retained for up to 5 years for legal reasons, after which it is also permanently deleted. You may submit a request for your data to be erased at any time.

No. bf 999 does not track real-time GPS or precise location. Only your approximate country and city are inferred from your IP address — and this is used solely for legal compliance and fraud prevention.

A limited amount of data may be processed on international servers as required by game providers and payment processing partners. In all such cases, strict data processing agreements are in place with bf 999, and GDPR-compliant standards are upheld.

Email us at privacy@bf999.im or submit a request via live chat. After identity verification, a readable copy of your data will be provided within 30 days.
Safe Gaming

Your Data Is Secure — Play With Peace of Mind

Safeguarding your privacy and security at bf 999 is our foremost responsibility. Play with confidence and enjoy the experience.

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bf 999 protects every member's personal information as if it were our own.
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